Last updated: January 01, 2019
- What personally identifiable information is collected from you through the web site, how it is used and with whom it may be shared.
- What choices are available to you regarding the use of your data.
- The security procedures in place to protect the misuse of your information.
- How you can correct any inaccuracies in the information.
Information Collection, Use, and Sharing
We are the sole owners of any and all information collected on this Website. We have access to and collect information that You voluntarily give Us via email or other direct contact from You and We also have access to data via Cookies that We have on this Website, which You can read more about in this agreement below under the section header "Cookies”. We will not and do not sell or rent this information to anyone.
We reserve the right to Use Your information to contact You or to respond to You if You contact Us. We will not share Your information with any third party outside of Our organization, other than as necessary to fulfill Your request, e.g. to create a properly functioning online Website membership access for You. Please see Our official Terms of Service at https://monicamendez.com/terms-of-service for a complete description of the purchase process on Our Website, and how Your information is Used in conjunction with Our bank, Our gateway, and Our third-party billing companies to process Your purchase transaction for the purposes of generating an online Website access membership for You.
In regards to Your Access to and Control Over Information, You may opt out of any future contacts from Us at any time. You can do the following at any time by contacting Us via support ticket at PFCMedia.Net
- See what data we have about you, if any.
- Change/correct any data we have about you.
- Have us delete any data we have about you.
- Ask any questions You may have about Our use of Your data.
We value the privacy and date of Our Customers and We take significant precautions to protect Your information. When You submit sensitive information via the Website, Your information is protected both online and offline.
Wherever We collect sensitive information (such as credit card data), that information is fully encrypted and transmitted to Us and Our banking institutions and/or billing companies in a secure, encrypted way. You can verify this by looking for a closed lock icon at the bottom of Your Web browser, or looking for "https" at the beginning of the address of the Web page.
While We Use encryption to protect sensitive information transmitted online, We also protect Your information offline. Only employees who need the information to perform a specific job (for example, billing or Customer service) are granted access to personally identifiable information. The computers/servers in which We store personally identifiable information are kept in a fully secure environment. Extremely sensitive information like Your full credit card number , CVV number and card expiration date are not kept by Our Company, but are kept by Our bank card billing gateway company called Inovio (http://inoviopay.com) and Our merchant banks, which will be either Merrick Bank (https://merrickbank.com) or Humboldt Merchant Services (https://www.hbms.com) or Our third-party billing services Epoch (https://epoch.com), CCBill (https://www.ccbill.com), Vendo (http://vendoservices.com), SegPay (https://www.segpay.com) or PayGarden (https://www.paygarden.com) depending on which biller processed Your purchase transaction. Retention of Your data by these companies (which are separately owned entities not owned by Us) is done for the purposes of processing Your initial transaction/purchase as Well as any potential membership renewal fee transactions in the future. Again, for a more detailed description of Our Website’s purchase process and how it works, please see Our full Terms of Service policy here: https://monicamendez.com/terms-of-service.
Membership Registration and Billing
In order to Use this Website, a User must first complete the registration form. During registration a User is required to give certain information (such as name and email address). This information is Used afterward to contact You about the products/services on Our site in which You have expressed interest and/or assist You with the purchase process or to assist with any problems You may be experiencing. At Your option, You may also provide demographic information (such as gender or age) about Yourself, but it is not required.
We request information from You on Our join form. To purchase a membership, You must provide contact information (such as Your full name, a functioning active email address and physical billing address) and financial information (such as credit card number, CVV number, and expiration date). This information is Used for billing purposes for the membership You are purchasing, so that Our banks or billers may verify Your identity with Your credit card company or financial institution for the purposes of verifying that the purchase is a legitimate one. We take great care to prevent fraudulent purchases on Our Website, i.e. a Customer Using a stolen credit card or credit card number that does not belong to them, and the data You provide assists Us and Our banks/billers in that endeavor. We will not sell Your contact information to any third-party. If We have trouble processing Your order, We'll notify You via the email address You provide.
We Use "cookies" on this site. A cookie is a piece of data stored on a site visitor's hard drive to help Us improve Your access to Our site and identify repeat visitors to Our site. For instance, when We Use a cookie to identify You, You would not have to log in a password more than once, thereby saving time while on Our site. Cookies can also enable Us to track and target the interests of Our Users to enhance the experience on Our site and also allows Us to view how often You Use Your login and when, and from which IP address, which assists Us in helping You with any technical issues You may experience, and also helps Us keep Your information secure. Usage of a cookie is in no way linked to any personally identifiable information on Our site.
Assistance in managing cookies may be found through the following browser links, choose a corresponding browser from the list and follow the instructions
- Internet Explorer (https://support.microsoft.com/en-us/hub/4230784/internet-explorer-help)
- Google Chrome (https://support.google.com/chrome/?hl=en#topic=7438008)
- Safari (https://support.apple.com/safari)
- Firefox (https://support.mozilla.org/en-US/products/firefox)
- Opera (https://www.opera.com/help)
Please remember disabling or refusing cookies may lead to many services on this Website being unavailable or inoperable.
In order to effectively deliver email communications and perform Website analysis We may Use Web beacons. Web beacons are electronic files which count the Users who access this Website or a specific page and can help Us identify if a cookie has been activated. Web beacons also allow Us to confirm an email message was successfully delivered and read. It is not possible to decline Web beacons; however, by refusing cookies this can also prevent Web beacons from being Used.
We may share aggregated demographic information with Our partners and advertisers. This is not linked to any personal information that can identify any individual person.
We Use outside third-party shipping companies to ship physical orders, and also Use outside third-party credit card processing companies and bank card billers to bill Users for goods and services. These companies do not retain, share, store or Use personally identifiable information for any secondary purposes beyond filling Your order and verifying Your identification to ensure that the purchase is legitimate and not fraudulent .
We partner with several third-party billing companies to sign up for a membership to Our Website. We will share names, email addresses, physical addresses, IP addresses or other pertinent contact information that is necessary for the third party to properly process and provide these billing services. These parties are not allowed to Use personally identifiable information except for the purpose of providing this service.
This Web site contains links to other sites. Please be aware that We are not responsible for the content or privacy practices of such other sites. We encourage Our Users to be aware when they leave Our site and to read the privacy statements of any other site that collects personally identifiable information.
Surveys & Contests
From time-to-time Our site may request information via surveys or contests. Participation in these surveys or contests is completely voluntary and You may choose whether or not to participate and therefore disclose this information. Information requested may include contact information (such as Your name and email address), and demographic information (such as zip code, and age). Contact information will be Used to notify winners and award prizes and will not be sold to any third party. Survey information will be Used for purposes of monitoring or improving the Use and satisfaction of this site.
GDPR, California Privacy and other Individual State and Regional Privacy Statutes
We recognize that the European Union, under its GDPR laws, require all European resident Users to be granted the right to have any of their individual personal data or information that is collected by Us to be permanently deleted from Our system and billing system and billers at the User’s request. Our Company is fully committed to following and complying with these GDPR regulations on behalf of our Customers,and will fully freeze and delete any such personally identifiable Customer information and data from Our system upon specific request by the Customer. In order to get this done, Customer must submit a request in writing for Company via Company’s support website, PFCMedia.Net, and must at minimum provide their name and email address so that We may locate any accounts they may have, as well as any personal information they may have in our system, and remove it accordingly.
Similarly, the U.S. State of California has similar laws enacted under the The California Consumer Privacy Act of 2018 and Our Company, as a California corporation, is equally committed to the laws and regulations stipulated in that legislation. Again, any California customer wishing to have their personal data removed from our system may contact Us at PFCMedia.Net and make a specific, explicit request for Us to do this for them via a support ticket, and provide their name and email address in the process, so that we may locate any accounts and any information they may have in our system for the express purposes of permanently removing it.